Frontier Airlines - Oklahoma City, Oklahoma

Elmer H.

La empresa que controla la aeronáutica debería sancionar a frontier ya que es una empresa que roba, estafa, abusa con el cliente, tiene mala actitud, mala atención, sus aviones cada rato presentan supuestamente fallas y por esto bajan a sus clientes haciéndoles esperar largas horas e incluso perder sus vuelos y para colmo cobran por el nuevo vuelo y son tan abusivos y descarados que ellos mismos le dicen al cliente que es mejor pagar por un nuevo tiquete que hacer el reagendamiento del vuelo, y todo esto que porque así son las políticas de la empresa.

Debería el estado controlar esta empresa.

Carmen C.

Me sentí robada pues teníamos que meter nuestra tarjeta de crédito para que nos pudiéramos esquí piar la línea que estaban asiendo la jente,un abuso ,tanto para los que estábamos en línea 😭como los que teníamos que poner nuestra Visa card 😢creí sólo en mx eran así 😅pero siempre aquí es la misma corrupción😱

Nichole A.

I would leave lower stars if I could. They have the DUMBEST rules. We waited for a hour in line to check our bag because no one was at the counter and when we got to the front of the line they said we had to wait longer because they weren’t checking bags for our flight yet. So couldn’t go past security and get a drink and wait, had to wait out by the stupid curb for them to decide when we could drop out bags. Worst service ever, will make it a point to never ever fly with them again

David R.

F9 1864 DEN to OKC

My wife and I flew with our 2 yr old from Seattle to Oklahoma. Over all expierence was ok. I do not recommend flying frontier unless you are flying solo with zero extra baggage. All carry on items are an additional $70. (Yikes) In order to make your trip flawless under your control, download the frontier app and check in.

Good: they board and deplane from both rear and front of the plane. That’s nice for a quicker process. Flight crews are stellar. They are professionals.

The BAD: Carry on luggage is an additional $70 per bag. Personal item(backpack) is the only free item you can bring. You will be asked to check the carry on and personal bag fitment check prior to boarding if your bag looks suspect. All beverages and food during flight cost money. They are not free. NO WIFI whatsoever during flight. The GROUND CREW/gate crew are horrendous. Gate crew was heard loudly using fouls language amongst each other. Gate crew did not perform their duties to standard which resulted the flight crew to back track and fix there issues. The gate crew appeared lost with the process. Noticed at Both Seattle and Denver departure gates. The passenger next to me got up from her seat and deplaned after stating she wasn’t happy with the process prior to leaving.

Overall I would give frontier a 6 out of 10. Need seasoned professionals operating the gate that knows how to talk to the general public with class.

Devon S.

By far the worst experience I have had with any airline ever. Bags sent to DFW from a direct flight to Vegas from OKC. Zero customer service help out if OKC or with the text bots or call center. Flights delayed then took off early without all passengers.

Manishkumar P.

Frontier Airlines is third class
Worst airline
Few day ago i went DFW for drop my mom dad
And they asked me $50 each for check in help.
No a nobody is available for help

Finally i paid $100 for check in luggage 🧳

Down have tikit and time if can see them
They’re RUDE
Does not help
Only they use advantage for emergency ‼️ time

Leslie U.

Flying with frontier for the first and last time. Although the people checking bags were nice the up charges for the baggage is a complete scam.. the charges are not standardized. There is one charge on line and when you get to the counter it’s twice as much! They charged over $100 a bag each way!! So whatever you think you are saving by flying a janky airplane they are getting it back and then some

simon A.

Worst airline! From their non-existing amenities on board to the plane itself. They claim by charging for everything such as snacks they pass down the saving to consumers in low fares which is a lie our ticket was just as much as other carriers when you add all their charges from luggage to carry on and at the end you'll end up paying more than other airlines.