Northern Tool + Equipment - Oklahoma City, Oklahoma

Juan S.

Mi primera vez la tienda aplique tarjeta crédito gracias tania ochoa muy buen servicio

Hilder L.

Muybuena

Carlos B.

Un buen lugar con herramientas a buen precio y calidad, con un amplio estacionamiento.

James Y.

Had a small compressor repaired. Charged $60 at drop off .Recievied a call 2 weeks later that compressor was fixed. Surprised me since they were going to call before starting repairs for me to authorize, which didn’t happen. They did not apply the $60 to my bill and my bill was within $20 of the price of a new compressor from Amazon. The part which you can buy online many places wast 3 times the cost at Northern Tool. The part was an external part requiring minimal labor.
This was my first and last experience with Northern Tool at I240 and S Penn.

Anna R.

It took us awhile to find this place with the GPS, although we were in the vicinity and took some wrong turns..our fault. My husband happened to see the huge sign by the highway and then found it immediately. It is located in a sort of strip mall, which we weren't expecting. There's a huge parking lot and we easily found a spot up front as there wasn't many cars here at all.

We came looking for a generator specifically. We saw a couple of cashiers in position by the registers talking and on our way back looking for where the generators were located, we also saw a young man putting up stock. No one greeted us or asked us if we needed help. The building is quite large so it would've been nice to have some help. We found all the generators on the west wall and the Perfect one we was looking for. They were all locked up and so my daughter and took off to find that young man to help us. It looked like there no other customers in the whole building. When we finally found him he had to go find another person with the key. So this process went a little slower than expected.

Once the key carrier arrived he helped us get the heavy generator up the front counter where no one bothered to talk to us. They seemed sort of rude I thought. They gave us the amount and we paid. No one even offered to help us get it out to the vehicle. So my husband got it out with one of their carts and loaded it himself. Where has customer service gone? I know we'll probably be back because of the good prices here but next time I hope they work on the service.

Eric R.

Was not dealing too well with the cashier who was horrible and rude at explaining why I had to pay extra for assembly. She radio'd for someone from the back to address the situation.
Liz came from back of the store and was extremely nice, polite and helpful.
Northern Tool please keep Liz at all cost.

Stephen B.

Online experience was good. Site was easy to work. The people at the store were awesome
They were very personalable and professional. Seemed to be understaffed. The clerks were very tired and I was concerned because the staff was in my age bracket. 50-65. Hopefully this location will younger and stronger employees. To help with the load of two trucks 🚚 a week. My experience was very positive. Thank you.

Dennis M.

We had to special order a generator we wanted as it was a non stocking item. Excellent service by staff.
Long time Northern tools card holder and use it often.
Thanks Dennis