Bloom Credit Union Georgetown - Jenison, Michigan

Amanda T.

They used to be a great bank before their update. Now their update requires a 2 step verification, which if you want to use ANY cash advance services you can NOT anymore because of this 2 step process.
They didn't even have the android mobile app ready when they completed their update...
This update has really SCREWED me over for Christmas....

There won't be a Christmas because of this new update....

Any member that use a cash advance app through plaid will NOT be able to get their advance as the update will NOT allow plaid to connect!!!

The new multi step verification is the worst things EVER!!!

HORRIBLE!!!

Jay R.

I've been a member for a couple of years now. Yesterday I called to inquire about a loan. I was skeptical because of my past credit history. Let's face it covid created a lote of credit issues for many of us. I did have a clear title to my truck, in hand to use as collateral. Long story short, not only did they help me achieve what I was trying to accomplish, but also helped me, get the last 3 things on my credit paid off, that's been haunting me. So thsnk you bloom.
The main reason for my review is a young lady by the name of Alexxus. I'm blown away with her passion for costumer service. You can tell when someone is just putting in there time and collecting a check. Not this young lady! She has a genuine care to help you. Very personal but keeping professional boundaries. I'm very pleased to see that not all of our younger generation has lost... respect, morals and values, how about just, good ole common sense. I can't say enough how much I enjoyed and appreciate my experience with Alexxus. Even if bloom wouldn't have been able to help me, I still would have written this review. Everyone wants to focus on the negative, that in many cases the good goes unheard. I personally would give this young lady 10 stars. If you have loan needs and are not unreasonable with what you are trying to accomplish, I high recommend calling and asking for Alexxus.
Alexxus, thank you so much! I hope many blessings come your way, you deserve them. Don't ever let one rotten apple ruin your spirit!!! Take care and thank you again. Joshua

Logan B.

In my experience, online banking was often out of commission due to "technical difficulties". Friendliness of staff was hit-or-miss. Hours are limited, like most traditional brick and mortar financial institutions.
If you are like me and mobile/remote services and support are important to you, I would not recommend Bloom.

Zoran K.

Friendly staff and willing to go the extra mile to make sure you are aware of terms/conditions for loans. Highly recommend going through these guys than a traditional bank.

Phil L.

My family has been banking with mpcu for three generations. Love the staff and the service they provide.

Scott H.

My ex wife was a member here. She told me nothing but great things about bloom...

Dani S.

Kevin