Edwards Automotive Inc. - Iron Mountain, Michigan

Summer S.

So so so so exceptionally happy with my interactions at Edwards. My family has bought a couple trucks from them and it’s been nothing but great. I never have personally but I did pick up this Denali ultimate in Bloomington. The dealership there kinda blew me off after buying it when I tired to claim a bondage issue with my Vader chrome bumper/grille piece so I went to Edwards to see if they could help and they took 100% care of me. Team was excellent to work with and they even snagged my truck from work and had it back before my lunch break (I’m a building behind them) I am so incredibly thrilled with my services and if they ever have a vehicle I have my eye on, I know without a doubt that they would be a great dealership to work with. 100/10 recommend. Sandie and Darren specifically are absolutely so awesome and deserve the best. THANK YOU!

Craig D.

Your facility was very clean and neat and staff were very friendly and efficient. We are extremely satisfied with our service and would recommend this dealership to all.

Chad P.

Very friendly service and staff with one caveat. I went in for a replacement taillight bulb and wire harness (2016 Chevy Silverado 1500). They quickly got the parts I needed. However, one piece of advice to anyone is to request the part number you require from them before you buy to verify costs are reasonable before purchasing. They charged $19.16 (Net) for the bulb which lined up exactly to what GMs website shared. However for the harness GMs website listed the wire harness for $82.22 (Net) and I was charged $121.84 (Net). Additionally GMs website was offering a 35% discount on both of these components and I paid full price at Edward's counter. When I brought this up to their staff they claimed they do not control the prices online and returning the components was subject to a 30% restocking fee even with everything left in the original packaging unopened.

Kayla D.

I've purchased several vehicles here throughout the years. Everyone is always super knowledgeable and friendly. The body shop also does an amazing job and made my vehicle look like new after I was rear ended.

Dave M.

Got turned away they weren't willing to help fix brake line issue while passing through on my way to an appointment

Garrett E.

I live in northern Minnesota and was actively searching for a GMC Acadia AT4. Turns out these are difficult to find. I located one nearly 6 hours away at Edwards Automotive in Iron Mountain. I inquired by email and got an immediate response. I was able to text with Brenden, the sales associate, and go through all the prework. The next day I loaded up my 10-year-old and our puppy at 4 a.m. and made the trek. When we arrived, we were greeted warmly and even brought the pup inside while we worked out the details. The sales team at Edwards is second to none! Brenden was amazing, was patient and answered every question. Josh was the consummate professional and explained everything thoroughly. We were in and out in less than two hours with the car of our dreams. If this is how they treat an out-off-stater then imagine how they must treat their local customer. I felt like part of the family and wish I lived closer just to get my oil changed there. Kudos to the team. Keep up the great work and maybe I will see you when it is time for a trade in.

Steve S.

Bought a new Traverse from Edwards a year ago and recently hit a cub bear. Edwards towed our vehicle back from L'Anse and had a courtesy vehicle sitting in our driveway the very next day. A big thank you to Sadie, the body shop, and all the crew at Edward's for getting our vehicle back in tip top shape and taking care of us in the meantime.

James G.

In the early morning hours of 26 May, 2021; My wife and I had the misfortune of striking a doe on US2 in the UP of Michigan (near Iron Mountain). After the initial call to 911 and prompt response by the county sheriff; Edwards Automotive sent a truck to tow us back to their shop. All of their organization treated us like we were their family ( the family member that will drop everything in the middle of the night to help you on a moment's notice). When we struggled to find a rental in the immediate vicinity (we were driven to those as well, by the way), they drove us 50 miles away to pick up the only rental we could find in Escanaba (Kudos to Enterprise as well for providing a full size vehicle at the economy price). The repair job Edwards did on our little Prius was top notch(going as far as replacing my add on LED lights with LED replacements on request. If I lived in the area: They would be my absolute go-to for any repair needs; and we highly recommend them.

James and Ginni Griffus
Excelsior, Minnesota