HUD Federal Credit Union - Washington, District of Columbia

HUD Federal Credit Union: Todo lo que necesitas saber

La HUD Federal Credit Union es una cooperativa de ahorro y crédito que ofrece una variedad de servicios financieros a sus miembros. Su dirección es 451 7th St SW #3241, Washington, DC 20410, y su teléfono es 8003458032. También puedes visitar su página web en hudfcu.org.

Características y servicios de HUD Federal Credit Union

La HUD Federal Credit Union se especializa en ofrecer productos y servicios financieros competitivos y accesibles. Algunos de sus servicios incluyen:

• Cajeros automáticos
• Cooperativa de crédito federal
• Prestamista hipotecario

Otros datos de interés

La HUD Federal Credit Union cuenta con una entrada accesible para personas en silla de ruedas, lo que la hace más inclusiva y cómoda para todos sus miembros.

Opiniones y valoraciones

Esta empresa ha recibido un total de 18 valoraciones en Google My Business, con una opinión media de 2.6/5. Algunos clientes han expresado su satisfacción con los servicios y el personal de la cooperativa. Por ejemplo, un cliente ha comentado: "I have banked here since I started working at HUD at 1991 and find all the services excellent. The financial products are competitive and accessible. The staff are all hardworking, and I always get the answers I need ASAP. Highly recommend.".

Recomendación final

Si estás buscando una cooperativa de ahorro y crédito confiable y accesible, la HUD Federal Credit Union podría ser una buena opción para ti. Con una variedad de servicios financieros competitivos y un personal dedicado, podrás encontrar lo que necesitas en un solo lugar. Visita su página web en hudfcu.org o llama al 8003458032 para obtener más información.

👍 Opiniones de HUD Federal Credit Union

Jennifer P.

5/5

I have banked here since I started working at HUD at 1991 and find all the services excellent. The financial products are competitive and accessible. The staff are all hardworking, and I always get the answers I need ASAP. Highly recommend.

Lynette W.

5/5

Always able to get my questions answered. Responses are courteous, and my critical needs always met. Thank you!

Felicia C.

1/5

Absolute worse ghetto experience! They have the audacity to put overdraft protection on my account without my consent. The website and the app doesn't work! Nobody picks up the phone! This was the most outdated, irresponsible experience I have ever had. Please do not consider.

G J.

1/5

I had the same horrible experience that another reviewer already described. HUD FCU started charging me $5 every month for inactivity, without ever notifying me in advance that they will start doing that, during the pandemic when people can't go transact in the building. I sent emessages and emails asking them to fix the situation, never heard back, just got charged yet another inactivity fee again AFTER I've been trying to reach them and "reactivate" my account and they just ignored me. So that's the strategy, simply don't respond to customers - this way you can keep their account inactive so you can basically steal more money in inactivity fees. I've never experienced such poor level of customer service with a financial institution.

Brandy I.

2/5

It's been my experience that the customer service here ebbs and flows. It can be great with one person and challenging with another. Every credit union has great rates and are much easier to do business with. The on-line banking system is just a bit antiquated but the products are great.

AUDREY H.

2/5

Why won't anyone answer the phone! I have been trying for four days. I have also left messages and sent an email, asking for someone to call me. If the phone system is down, someone should send an email to account members letting us know. This is ridiculous. I guess I will have to make a trip there.

CJ L.

1/5

I've had this account since I was a kid. I use to love this bank until about 5 years ago. They are the worst bank customer service is terrible no one answers the phone and its very frustrating. I can't check my account balances online because there is always some issue. Direct deposit works occasionally.
Its unfortunate how bad they become. I don't want to leave but I'm going to have to, this is unacceptable.

Kier P.

1/5

The customer service is subpar. Again, no one answers the phone. I have had this complaint since I joined. It has gotten to the point where I am considering leaving them. Yes, their rates are good, but customer service makes you don't want to do anything with them.