Lansing Auto Connection - Lansing, Michigan

Roberto N. C.

They sold me a car with a broken transmission. Here is the evidence. The day after buying it, I noticed some issues, but I didn't initially realize they were related to the transmission. As the problem worsened over the next few weeks, a mechanic diagnosed it as a transmission failure. Here is the evidence.

Brian H.

Mike was great to deal with. The car I was interested in was exactly what I expected from the photos. Transaction was quick & easy. Would certainly refer people to them and do business with them in the future.

Crystal C.

I bought a 2012 GMC Acadia the first day that I drove the car to test drive the airbag light came on I told him that it had to be fixed prior to me buying it that it was a big safety issue and I would not buy it if it was not fixed supposably it's been looked at and fixed two times since I purchased the vehicle the light still comes on I was told that it would not deploy the airbag with the light on it has now been two and a half months since I bought the car 4 days after I got the car my car was overheating come to find out I had a bad radiator 2 weeks after having the car it started to having issues the battery died AC stopped working I put a new battery in fix the AC and the car started having even more issues I put it in the shop come to find out I have a bad radiator a bad motor mounts problems with my starter rear end work springs and control arms I was told that my power steering was going out I'm already looking at over $4,000 to fix my car and the more I drive it the more things become wrong with it this has been one of my biggest mistakes ever buying a car from them please please do not buy a car from this dealership

Lynn M.

We have been extremely happy with Lansing Auto Connection. We purchased 2 cars from them over the past 3 years. Both cars were for our sons so we were very concerned with safety and reliability. Both cars exceeded out expectations! We told them exactly what we were looking for and they came through for us with no problems. I would highly recommend Lansing Auto Connection to anyone!!

Mark A. M.

I bought a car from here and drove it home. The next morning I thought I had discovered that the lug nuts were loose( they were not). Mark said to bring the car in to look at it. He figured out that the chrome caps over the lug nuts were just spinning. He ordered a complete set of new ones and then spent the next couple hours fighting with the old ones to replace them. I wasn't expecting them to actually replace the lugs but LAC really looked out for me. No other issues with the car. Thanks guys

Andrew F.

Mike helped me in buying a 2006 Buick Lucerne from them. Engine, body, interior, and tires were in great condition. Typical suspension/steering parts needed replacement due to rust/age but would expect that of a 14yr old car. Bought it at a fair market price for the above conditions. Would highly recommend you check them out!

The only suggestion would be that they fill the gas tank before the customer leaves the lot with their new car. It's a simple gesture other dealers have done for me but it really does leave a lasting impression and a feeling of completeness to the purchase if you have the time to do it. Tank was at ≈1/8 so someone didn't take it too far for a test drive.

melissa G.

We all know that buying a car can be stressful. The people at this dealership took that stress away. Even when there was an issue after the purchase they went above and beyond to make sure we had a safe and reliable vehicle. They truly stood behind the vehicle they sold to us. I will gladly recommend them to anyone. I'm sure we will be back in the future. Good solid employees and owner. We love doing business with a small and personable business.

amanda O.

Since I bought my car at Lansing Auto Connection the following repairs had to start being made a week after I bought my 2009 Dodge journey. New throttle body, new starter, new transmission, new heater core, it was sold to me with the wrong lugnuts on it so a tire snapped off while I was driving. In total, about $10,000 has been put into a $7,000 car. I was told that my car wasn't even road safe when I bought it, although the staff at Lansing Auto connection assured me it was a quality car. I would not recommend this dealership to anyone, unless you want to be royally screwed over.