Metro Credit Union - Burlington - Burlington, Massachusetts

👍 Opiniones 📌 Mapa ℹ️ Información ⏰ Horarios

Dirección: 50 Summit Dr, Burlington, MA 01803.
Teléfono: 8776963876.
Página web: metrocu.org
Especialidades: Cooperativa de ahorro y crédito, Cajeros automáticos, Banco, Business banking service, Institución financiera, Prestamista hipotecario.
Otros datos de interés: Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas.
Opiniones: Esta empresa tiene 24 valoraciones según Google My Business.
Opinión media: 3/5.

📌 Ubicación de Metro Credit Union - Burlington

☎️8776963876

⏰ Horario de Metro Credit Union - Burlington

Lunes: 9 a.m.–5 p.m.
Martes: 9 a.m.–5 p.m.
Miércoles: 9 a.m.–5 p.m.
Jueves: 9 a.m.–6 p.m.
Viernes: 9 a.m.–6 p.m.
Sábado: 9 a.m.–1 p.m.
Domingo: Cerrado

El Metro Credit Union - Burlington se encuentra ubicado en la dirección 50 Summit Dr, Burlington, MA 01803. Es una cooperativa de ahorro y crédito que ofrece una variedad de servicios financieros, incluyendo cajeros automáticos, banco, business banking service, institución financiera y prestamista hipotecario.

Este banco se destaca por su accesibilidad, ya que cuenta con entrada y estacionamiento accesible para personas en silla de ruedas. Además, ofrece una amplia gama de servicios financieros que satisfacen las necesidades de sus clientes. El personal del Metro Credit Union - Burlington es conocido por ser amable y atento, lo que garantiza una excelente experiencia al visitar la sucursal.

La ubicación del banco es ideal, ya que se encuentra en una zona céntrica y accesible en transporte público. Además, el estacionamiento es fácil y conveniente para aquellos que prefieren conducir.

En cuanto a su página web, ofrece información detallada sobre los servicios financieros que ofrece el banco, así como formularios y recursos útiles para los clientes. La página web es fácil de navegar y está optimizada para dispositivos móviles, lo que la hace accesible en cualquier momento y lugar.

El Metro Credit Union - Burlington tiene una opinión media de 3/5, según 24 valoraciones en Google My Business. Aunque hay opiniones mixtas, la mayoría de los clientes elogian la amabilidad y el servicio al cliente del personal del banco.

👍 Opiniones de Metro Credit Union - Burlington

Metro Credit Union - Burlington - Burlington, Massachusetts

Minh T. N.

5/5

I purchased a home in October 2023 when mortgage rates were sky-high. From all the mortgage rate quotes I received, Metro Credit Union had one of the best mortgage interests, by a decent margin too. David Varno was our assigned mortgage specialist and he was superb in guiding me through the process. He was communicative, easy to reach and pro-active in getting all the paperwork and ducks in order for the underwriter to sign. Overall, while I feel like the process took a bit longer than I was expecting (due to my complicated financial background), I still recommend this credit union for the competitive rates.

Teresa T.

5/5

I had the most wonderful experience Saturday. I went in to get a home equity loan. This bank is so awesome I drive over and hour to use it. The person who was helping me was the most pleasant person. She was so organized and informative. She deserves a 10 star review. You are so lucky to have people like that working for you. Thank you so much for your service and kindness.

debbie S.

5/5

The people in the Burlington Massachusetts branch are always very good with customer service. The phone experience is not that great if you’re waiting for somebody to respond back to you from leaving a message. But if you leave a message on the Internet site, I have gotten a quick response and they did what I had requested so I no complaints about that. Like I said, the people in the branch are always very nice, personable and get accomplished what i need done. I have also been to the Tewksbury branch-awesome as well. They definitely need improvement on the phones though.

Jonathan D.

1/5

On hold for over an hour everytime i call. unresponsive and useless bank. I will not be taking out any loans from these banks in the future. Customer service is horrible across greater Boston branches. Just automate these workers already

Frank F.

5/5

I like this credit Union at its Burlington location.
The entire crew is so helpful to my wife and I
Was not too crazy about them moving to their new location ( much further of a drive )
But we’ll worth the trip for the way we are treated there.
5 out of 5 stars !

R. S.

1/5

The customer service here is horrible. Me and my girl have tried three times to get a joint account and everytime we have been turned away. First it was that they did not have the time. Second time was the person that makes accounts is not here. This last time, this last time it was the last straw. We come in with plenty of time and no one was in line. After the teller supervisor tried serval times to pawn us off on her coworker she asked us to wait. Then came back and asked us question on what they needed to open an account and I had everything Metros website wanted. So, she peppered us with question, saying her coworker will help you once she is done. She then asked a question my girl did not have the paper work for and a smile came over her face and she said ,"oh we cannot help you, then ". I will never be back and I hope that teller is fired.

e B.

3/5

Been a member for years. I was just in the Burlington branch today and saw the sign on the door which "strongly" advised the wearing of masks regardless of vaccination status. I always do because of my age and medical conditions. I walked in and saw that some of the customer service people were maskless and not behind plexiglass. I went to the only rep who wore a mask. Please don't put up signage recommending customers wear masks for the protection of the employees if they won't do the same.

Vivian D.

1/5

Went to the branch twice to set up auto pay for car loan. Teller was suppose to call customer service and get back to us and never did. Auto pay was not taken out for month three. Unbelievable. Cancelled our checking accts with them for a reason unfortunately we were approved with them for a loan.