Michigan First Credit Union - Grand Rapids, Michigan

Información sobre Michigan First Credit Union

La Michigan First Credit Union es una cooperativa de ahorro y crédito con una ubicación estratégica en Grand Rapids, MI 49506, Estados Unidos. La dirección de la institución es la siguiente:

Dirección: 1815 Breton Rd SE, Grand Rapids, MI 49506, Estados Unidos.

Para contactar con la institución, puedes llamar al teléfono 8006643828 o visitar su página web en michiganfirst.com.

Especialidades y características

La Michigan First Credit Union ofrece una variedad de servicios y especialidades, incluyendo:

Cooperativa de ahorro y crédito
Autoservicio
Acceso para sillas de ruedas
Aparcamiento adaptado para sillas de ruedas

Opiniones y valoraciones

La institución tiene 11 valoraciones según Google My Business, lo que nos da una idea de la satisfacción de sus clientes. La opinión media es de 3.2/5, lo que indica que la mayoría de los clientes están satisfechos con los servicios ofrecidos.

Recomendación final

Si estás buscando una institución de crédito que ofrezca servicios de alta calidad y esté ubicada en un lugar conveniente, la Michigan First Credit Union es una excelente opción. Con su autoservicio, acceso para sillas de ruedas y aparcamiento adaptado, esta institución se destaca por su compromiso con la inclusión y la accesibilidad. Además, su página web ofrece una variedad de información y herramientas para ayudarte a tomar decisiones informadas sobre tus finanzas.

Por lo tanto, te recomendamos contactar con la Michigan First Credit Union a través de su página web para obtener más información y comenzar a trabajar con ellos. No dudes en contactarlos

👍 Opiniones de Michigan First Credit Union

S L.

1/5

A bank teller refused me entry to my account told me I had no business on the joint account my name is on. Told me I have no business knowing my mother's information who's on the account with me refused to do any transaction on my account. Told me it was against the credit union policy complained about me being on our account checks on balance regularly on his own. Set the pin for our account I told him that was illegal and he couldn't do that! He told me just because the other account owner is my mother I shouldn't know her business. Went out to my car and continued to refuse my transaction in told my mother if anything happens to our account I did it. I should have called the police on him right then in there I was so shocked I couldn't believe it. I called in reported him the woman Melissa pretended to be so concerned and helpful. She later got smart mouth and disrespectful with me when I had to call in about him a few more times. Nothing was done about it every time I go in he goes out of his way to see how much I'm withdrawing and what I'm doing in the account at both locations. He even has the security guard jumping up every time I come in the door for no reason. This bank teller is a total stranger and this is the experience I get! Every time at this credit union my mother in I are two different colors there are no other reasons he'd be doing this now he's gotten even more comfortable doing it. I'll definitely be calling the police on him with no problem!

Anja B.

1/5

Worst fraud prevention ever! We feel like their employees are stealing money from their customers, and they are refusing to work with their customers on refunding the money. We received a call from their number from an employee who had full access to our transaction history, full ssn, full date of birth, username for our online banking, access to devices that were logged into online banking, and security question answers who told us our account was compromised and had us turn off our cards in the app and change our password with him over the phone. The next day, all of our money was gone, and on top of it, they were able to withdraw more than what was in our account which put us at a negative. The first solution from the representative we spoke to inside the branch Peggy Greene was to take out a loan to pay back the negative balance, when we asked her how they had all that information if they were a “fraudulent” caller she stated they are creative nowadays. We received another call like this back in March due to their system being compromised which was exactly the same minus changing the password. We immediately filed a police report and the grpd officer himself stated this sounds like an internal breach. We were told our dispute was denied by Lisa Burr probably because of the BBB complaint and IDFS complaint. I would think twice about opening an account with this credit union, they do not stand behind their customers at all.

Christopher W.

1/5

I was charged 6 times in overdraft fees for a total of over 120 dollars, only one charge in my account was going to put me under and it was only going to be -$10, this should be criminal, it is predatory bullcrap and I expect better from a credit union, I haven’t even bothered to get my money back because this isn’t the first time and they outright refuse

Raw P.

1/5

Horrible customer service!!! Extremely combative & defensive when presented with a question. Johnathan has a attitude problem and projects his frustration off onto the customer. Johnathan needs to learn how to de escalate & problem solve. Training would be great for him. Also he gave off a judgmental here comes a black person vibe. My son has sever Autism and I have Guardianship over him, once I presented this document to him he looked at it like it was fake. The audacity of this man smh. My son will be taking his business elsewhere after this.

Jill H.

1/5

Michigan First has the worst fraud protection of any bank that anyone has ever heard of , even the Kent county sheriff department cannot believe that they will not stand by their customer .when you get scammed they blame it on you and they will not help you get your money back or refund your money. They just say it’s your fault and you’re out of luck and they don’t care. I was scammed on May 22, 2024

Joel E.

5/5

John is a great person to work with. He knows a lot about different mortgage products that are available.

Phyllis W.

5/5

Wonderful customer service!

Style G.

5/5

Great customer service