Minneola Hills - Minneola, Florida

MARIA G. B. U.

Súper agradecida con la atención que nos han brindado. Valerie es un amor, mejor asesoramiento no podemos tener.

Betzy M.

The management staff is very professional, knowledgeable, courteous, and quick to respond. This apartment complex is highly maintained, and the location is perfect. Occasionally there are noise disturbances at night but are promptly addressed. The pool and grill areas are neat, and the gym can use some more space. Overall, I know you’d have a great time living here!

Julie A.

The community is beautiful and clean. Our apartment is nice and everything works efficiently. The staff is amazing and do nice events for residents. They have a food truck night and do litte parties for the holidays! And sometimes they'll do a movie night! The gym has amazing equipment and is always clean.

Melissa A.

It seemed like we had found a hidden gem with amazing amenities, but it slowly turned into a nightmare. I had moved in spring of 2024 and moved out 6 months later. I had an apartment on the third floor. The first issue I encountered was a spider problem within the first month. Although pest control resolved the initial infestation, I consistently found spiders outside my window, far more than I had ever seen in any previous residence. In the second month, I was over the moon loving my apartment and settling in until one night when I noticed a bubble forming on the wall beside the bathtub. I submitted a work order, and two days later, while waiting for maintenance to inspect it, I realized that the bubble grew with each shower and eventually the paint was peeling off. We became paranoid about showering, fearing mold growth due to the constant moisture. I meticulously ensured no water escaped the edges and even resorted to directing the showerhead against the tiled wall, away from the affected showering against the tiled wall. Maintenance responded by simply re--caulking the tub's edge and painting over the stain. I thought this would resolve the issue, but I was WRONG. It became clear that the problem originated behind the wall. About two weeks later, another water bubble appeared, staining the wall. This time, the damage was worse, and maintenance cut a hole in the wall to investigate the leak. We lived with this exposed hole for nearly a week and a half before they finally patched it with a thin material that looked like painted paper. The repair was poorly done and remained visibly noticeable. As expected, a week later, the wall became wet and stained again, this time with a reddish-orange color and black spots. A new water bubble formed under the showerhead, leaking water. I submitted another work order, but they ignored the showerhead leak and only repainted the stain. At this point, I was extremely stressed and uncomfortable. My bathroom felt like it was falling apart, and no one was fixing the underlying issue, and I felt like there was nothing I can do about it. The constant moisture was palpable, despite running the bathroom fan continuously. Adding to the problem unwanted guests appeared, ants began crawling on the walls and they were likely attracted to the moisture. They infested my bathroom counter, emerging from a pinhole in the light fixture. I was incredibly disappointed and frustrated, paying a for a "luxury apartment" that had become unbearable. This was my first apartment with my husband, and despite maintaining a clean environment, we were dealing with a severe ant infestation. Upon discovering the ants on my bathroom counter, I immediately contacted pest control. They arrived a few days later and treated the apartment, focusing on the bathroom. Unfortunately, a few days later, the ants migrated to my kitchen and even into my microwave. I was beyond stressed, resorting to storing my groceries in ziplock bags and having to relocate all my dry food and bottles to the island counter. In addition to the apartment issues, the garbage/dumpster area became a problem. Trash bags piled up, and large items, including mattresses, TVs, furniture, and even a piano, were left there for weeks. My husband felt like we were living in a scene from Les Misérables! After only five months, I was completely overwhelmed. Fortunately, we had the opportunity to buy a house and escape this nightmare. I understood that breaking the lease would cost thousands of dollars, but I felt that given the conditions we endured, we shouldn't have to pay anything. I moved on accepting the loss , but I felt compelled to share my experience. I sincerely hope the issues in my apartment were resolved, as I wouldn't wish this experience on anyone. If it weren't for these issues, I might have somewhat enjoyed living here. The pool was the only thing I enjoyed there. This is solely my experience, as everyone's is different; perhaps I had a faulty apartment, and things may have changed in the past four months.

Naru_ V. (.

What they don’t want you to know. it always looks like this if the machine is broken they tell you it’s not their fault and you still have to take your own trash out, if it’s more than two bags. even if they didn’t pick it up when they we’re supposed to. That’s another fee you pay and half of the time you still have to take out your own trash.

Dario M.

We moved from out of state and Valerie, Ashlee and Brandon helped us every step of the way. From walking us through the application process to welcoming us on move in day. We love the community and sunset views from our balcony. The events
the office puts on every month are great and we even have food trucks come weekly. I would recommend to anyone looking for a great place to live!

Rosalie R.

I recently had the pleasure of staying at Minneola Hills Apartments, and I can not recommend it enough! From the moment I arrived , I was impressed by the warm welcome from Valerie, and Ashlee. The check in process was seamless, making me right at home.

The property itself is stunning. Has a beautiful decor, all amenities are just beautiful..

Mauricio G.

I spoke with Valerie and management staff about the valet trash issue and I saw a sincere concern about this. I am sure they are trying to do their best. Residents and property management can work together to keep our community clean.
Thank you Valerie for taking your time to listen to our thoughts on this.