My Auto Import Center - Muskegon, Michigan

lexi P.

My boyfriend Dylan bought a car here about a month ago. We love the car, it seems very reliable! They had very friendly staff aside from the guy that actually sold us the Senota. He seemed very dismissive to all of my questions and didn't throughly explain the Gap insurance we paid for. I feel it was extra important to explain things your buying. However, the waiting area is amazing! Very comfortable seat, spacious, snacks and drinks make it loveable! We worked with a Manager (unsure of his name) but he was very friendly and timely with all of our questions and requests.

I didn't love the salesman but all of our other experiences here would be 10/10!

trent M.

Sean S was great to work with. I was replacing my 2008 Corolla with a 4x4 2021 Tacoma. He helped me order some great looking rims and made the process smooth. I would recommend working with Sean, he is a great guy.

Tyler C.

Mitchell was a fantastic salesman. Super helpful and informative. He got both me and my girlfriend in new vehicles. Would definitely buy from him again if these cars didn't last forever lol

JESSICA G.

Wonderful experience! Helped with everything through the whole process! Got me the car that I wanted and kept me up to date on everything going on! Would definitely purchase another vehicle from Derik! Went above and beyond to get me in the car that I loved!

Kyle W.

Drew Knight and Bill Fisher were amazing i just got my third vehicle from my auto and this was by far the best experience yet and they worked hard and got me in my first bran new vehicle which I didn't think would be possible beyond happy these two are definitely the guys to see there.

Dave S.

Very nice dealership property with both new and pre-owned cars and trucks available from a wide variety of manufacturers.

The sales team is both assertive and friendly, doing their part to make you feel comfortable without putting unnecessary pressure on you as they help you find the right vehicle for your style and budget.

The facility itself is divided into sections by manufacturer, so no matter which door you enter, all the brands are interconnected once inside.

One of the nicer interiors that I've been to in my experience, with free snacks, soft drinks, TV, game room and even a massage chair! Each section has its own theme, which makes the visit entertaining.

The vehicles I saw were clean and in good shape. The sales teams were knowledgeable about their products and had a good opinion on their items in stock. The prices listed on the vehicles were fair, and also included "lifetime oil changes" which can justify the slightly higher rates than other venues I've seen.

I also got a peek into their service area, and it looked like the stalls were all full, so good to know they are keeping busy.

The star deduction is based on slightly higher than expected sticker prices for the value of their used vehicles. As I said earlier, their prices are "fair" and the "free oil changes" can help make-up for that in the long run. The challenge is if you live some distance away (I'm 40 miles away in this particular case), would I actually take advantage of that perk? For me, probably not. If I lived closer, then maybe.

If you are looking for a vehicle and if you lived within a 30-minute drive, you will whole-heartedly love this place. If farther out, then that's up to you, but for me, I appreciate their low-pressure approach but would rather have a discount rather than the lifetime oil changes.

Audra G.

Everytime I try and call to schedule service, I get talked down to, cant ask a simply question about locations without getting rude attitude back since theyve opened the nunica location. this has been multiple attempts. not very helpful, also they always seem to suggest outlandish services and are unhelpful in what you really need. Sales team was great when I bought it but the service department is lacking. Find a local mechanic who cares about the integrity of both your car and the business they are in.

Brendan S.

I recently bought a Subaru at my auto imports and i was helped out by Jose Hernandez the service was amazing and very helpful. He made the process quick and easy and stress free. The car is amazing and I couldn’t recommend him and this place enough if you’re looking for a car.